员工服务岗位职责

2022-12-14 岗位职责

　　随着社会不断地进步，需要使用岗位职责的场合越来越多，制定岗位职责可以有效规范操作行为。制定岗位职责的注意事项有许多，你确定会写吗？以下是小编整理的员工服务岗位职责，欢迎大家借鉴与参考，希望对大家有所帮助。

员工服务岗位职责1

　　员工服务岗位职责

　　岗位职责:

　　1.员工关系管理:入离职手续、签订和解除劳动合同/劳动协议、人事政策咨询、档案管理等

　　2.负责新员工的入职培训与宣导

　　3.完成员工行政报销审核和数据统计

　　4.完成人力资源系统的录入与信息维护等工作

　　5.上级交代的其他工作。

　　任职要求:

　　1.本科，人力资源、行政管理等相关专业;

　　2. 1年左右人力资源工作经验;

　　3.熟悉劳动法、社保、公积金等相关政策法规和操作流程;

　　4.熟练运用英语并精通使用office(excel，word)办公软件;

　　5.沟通能力强、细心认真、踏实肯干、有责任心、能够承受压力。

　　岗位职责:

　　1.员工关系管理:入离职手续、签订和解除劳动合同/劳动协议、人事政策咨询、档案管理等

　　2.负责新员工的入职培训与宣导

　　3.完成员工行政报销审核和数据统计

　　4.完成人力资源系统的录入与信息维护等工作

　　5.上级交代的其他工作。

　　任职要求:

　　1.本科，人力资源、行政管理等相关专业;

　　2. 1年左右人力资源工作经验;

　　3.熟悉劳动法、社保、公积金等相关政策法规和操作流程;

　　4.熟练运用英语并精通使用office(excel，word)办公软件;

　　5.沟通能力强、细心认真、踏实肯干、有责任心、能够承受压力。

　　员工服务岗位

员工服务岗位职责2

　　职责描述:

　　1. handle pre-on boarding, onboarding processes and new hires p-file & local master data creation.

　　2. handle annual labor contract renewal and sign off with government bureau, collect and release all documents required by law.

　　3. handle probation assessment process and follow up internal referral program.

　　4. handle exit process and provide related report periodically.

　　5. maintain and p-file & local master data and provide related report periodically.

　　6. handle hotline in associate service center for associates’ inquiry regarding hr policies, programs as well as system.

　　7. call management for incoming calls, outbound calls, abandoned calls, voicemail and related report.

　　8. hr case management: case creation, case assignment, case notes, case reminder, case close, case re-open, case monitoring, case follow-up, emulate to associate, case analytics & reporting, service group setup.

　　9. management hr one portal content: update, add, remove;

　　10. hr related handbook and policy translation;

　　11. make all operations compliance with established processes and continuously improve efficiency by process optimization or leveraging it technology

　　12. support all kinds of annual government audits

　　13. other hr operation work as assigned.

　　任职要求:

　　1. bachelor degree with word, excel expertise is preferred.

　　2. at least 2 years working experience in hr related area, experience in service centre operational role is preferred

　　3. good knowledge of china labor law and government rules

　　4. strong sense of integrity and confidentiality, patient, proactive and precise

　　5. execution and detail oriented, clear & concise

　　6. able to handle multiple tasks and work under pressure