职场英语口语对话:自我介绍
自我介绍可能是我们从学生时期就需要准备的一段话了,并且现在无论是面试或者研讨会都有可能会用到的。所以今天我们就来分享一下,如何自我介绍工作经历。
I’ve been working in ABC company for the past two years as a computer engineer.
我在ABC公司当了两年的计算机工程师。
I’ve just graduated from ABC University.
我是刚从ABC大学毕业的毕业生。
I was an accounting trainee and eventually become a manager.
我最初是从当见习会计起步的,后来成为了一名经理。
My major is computer. I went in for the development of software after graduation.
我学的是计算机专业,毕业后从事计算软件开发的工作。
聪明人在工作场合不该说的话
Don't say: "That's not my job."
Why: If your superior asks you to do something, it is your job。
Instead say: "I'm not sure that should be my priority right now." Then have a conversation with your boss about your responsibilities。
不要说"That's not my job."(这不是我分内的事。)只要你的上司让你做,那你就得做。我们可以说"I'm not sure that should be my priority right now."(我不确定现在是否应该先做这事。)然后告诉老板你需要负责哪些。
Don't say: "This might sound stupid, but…"
Why: Never undermine your ideas by prefacing your remarks with wishy-washy language。
Instead say: "What's on your mind?" It reinforces your credibility to present your ideas with confidence。
不要说"This might sound stupid, but…"(也许这听上去有点愚昧,但是……)永远不要在发言前加上这种优柔寡断的前缀来削弱自己的观点。可以说"What's on your mind?"(你怎么认为?)这样可以增强你的可信度,让你充满自信地发表意见。
Don't say: "I don't have time to talk to you."
Why: It's plain rude, in person or on the phone。
Instead say: "I'm just finishing something up right now. Can I come by when I'm done?" Graciously explain why you can't talk now, and suggest catching up at an appointed time later. Let phone calls go to voice mail until you can give callers your undivided attention。
不要说"I don't have time to talk to you."(我没时间跟你说。)无论是当面说还是在电话里说,这话都是相当粗鲁的。我们可以说"I'm just finishing something up right now. Can I come by when I'm done?"(我现在正忙着要完成一些事情,等我做完了再来找你行吗?)礼貌地向别人解释为什么现在不行,并且提出稍后的约定时间。打电话时除非你能把所有注意力都放在对方身上,否则就选择语音邮件的形式吧。
初到一家公司该怎么做
It's never easy being the new guy. Whether you're heading into your first job out of school or your 15th, the first days at a new gig are rarely easy ones. New coworkers, a new office, and a brand new work culture all lend to the feeling that you are a stranger in an even stranger land. What's the best way to cope?
当新人从来不是件容易的事。不管你是大学毕业才获得第一份工作,或者这已经是你的第15份工作了,总之在一家新单位里的头几天都不会过得很轻松。新的同事,新的办公室,以及全新的工作文化,会让你充满了人生地不熟的感觉。那么,最好的适应方法是什么?
"Go to the cafeteria, the break room and ask people to tell you stories," says Todd Hudson, founder of Maverick Institute, Portland Ore., which published the handbook, "My Personal Onboarding Plan: The New Hire's Guide to On-the-Job Success."
俄勒冈州波特兰市马沃里克研究院(Maverick Institute)的创始人,《我的入职计划:职场新人的成功指南》("My Personal Onboarding Plan: The New Hire's Guide to On-the-Job Success.")一书作者托德?哈德逊建议是:“到自助餐厅或休息室去,让人们给你讲点故事。”
From what these seasoned employees tell you, you'll learn who the key players are at your new office and "about extraordinary efforts, about creativity, about people protecting their customers. Your new coworkers' tales will tell you how you should act in those situations. If you hear all negative stories, it tells you one thing. If you hear positive things, that tells you something else," Hudson says.
从这些老员工的话里,你可以得知谁是办公室里的关键人物,以及谁“非常努力,非常有创造性,非常保护他们的客户。新同事的故事会告诉你,在这些情况下应该如何表现。负面的故事都是相同的,而正面的故事各有各的意义。”哈德逊说。
People love to tell these stories, he adds. "They will tell you what made the biggest impression on them, what got their juices going."
他补充道,人们是喜欢讲这些故事的`。“他们会告诉你,什么样的事情会给人留下最深刻的印象,而什么样的事情会被传得八卦满天飞。”
When you start a new job, you'll probably have some type of formal orientation program, also known as onboarding. It may be nothing more than a quick introduction to policies and benefits, but some companies make an effort to offer you a taste of what kind of environment to expect.
当你开始一个新工作的时候,你可能要接受某种正式的入职教育。有的入职教育只是简单地介绍一下公司的政策和福利,但有些公司却会让你对工作环境稍作了解。
职场新人八大生存法则(双语)
今夏许多毕业生将开始自己的职场生涯,正所谓万事开头难。这里,我们为您列出几项职场新人的法则,以免你们在刚开始工作时乱了阵脚(mess up)。
Many graduates will step up to the starting line of their careers this summer.
许多毕业生将在今夏走上自己的职场起跑线。
And your first year in work may be a crucial period, says an HR expert.
而你参加工作的头一年可能是段艰苦时期,一位人力资源专家如是说。
“Forming good habits is as important as developing professional skills. The *devil is in the detail,” said Zhang Yuxia, a human resource consultant at zhaopin.com.
“养成良好习惯和培养专业技能同等重要。细节决定成败,”智联招聘网的人力资源顾问张玉霞表示。
Here we’ve listed some rules for *newbies so you won’t mess up at the very beginning.
这里,我们为您列出一些职场新人法则,以免你们在刚开始工作时乱了阵脚。
1. Study the dress code
研习着装法则
What you wear creates people’s first impression of you. So it’s important to project a neat and professional image. Employers generally provide every employee with a dress code. You can easily get a copy from the human resources department.
穿着会影响你给人的第一印象。所以打造一个整洁而职业的形象十分必要。用人单位通常对职员都有着装要求。你只需从人事部门拿份着装要求的复印本便可以。
But codes vary with companies and positions. “A shortcut is to observe how others in the same position as you dress. You can take cues from these individuals to develop a professional style,” said Zhou Xiaorong, human resource manager in Mindray Medical International Limited in Shenzhen.
但是,不同的公司和职位,着装上的要求不尽相同。“一个省时省力的方法就是,去观察职位相同的其他人的穿着。你可以从他们身上找到答案,去打造适合自己的职业风格,”深圳迈瑞医疗国际股份有限公司人力资源总监周晓蓉表示。
According to Zhou, it’s wise to avoid *flip-flops. She has a final piece of advice for women: “Avoid exposing *cleavage or too much leg. Remember, in business, more skin, less power.”
周晓蓉认为,人字拖不是明智之选。她对女性还有终极忠告:“避免露出‘事业线’和太多的大腿。切记,在商场上,裸露越多,实力越弱。”
2. Be punctual
守时
Maintaining discipline in areas such as punctuality means you set high standards for yourself. Your employer and co-workers will appreciate your *accountability.
在很多方面严于律己,这代表你对自己要求很高,“守时”便是其中之一。老板和同事都会视你为值得信赖的人。
Being on time for work is valued. “Form the habit of showing up at work 15 minutes early and leaving 15 minutes late,” said Zhou. “And your boss will notice your initiative.”
准时上班很重要。“早到15分钟或晚走15分钟,老板会注意到你的工作积极性。”
But this doesn’t mean devoting the extra time to routine work. It’s good to study general developments in your industry. Use this information to gain a competitive edge.
但是这并并不意味着要把业余时间都扑到日常工作上。如果能去多了解一些业内整体发展状况,就更好了。这些信息可以增加你的竞争力。
3. Keep your cubicle tidy
保持工位整洁
Staying organized at work saves time and energy. Also, your private environment *discloses your personality. A well-kept one proves that you’re responsible.
有条不紊的工作状态可以省时省力。同样,你的私人空间也暴露出你的性格。整洁的工位彰显你的责任心。
Doing your share of office chores will also *endear you to your boss and colleagues.
做好自己的办公杂务同样可以令你更讨老板和同事的喜欢。
4. Communicate well with your supervisor
与上司沟通顺畅
It’s important to communicate often with your boss face to face. E-mail or online chatting is great for brief business exchanges, but any communication of real substance should be done in person.
与老板经常面对面地交流这十分重要。对于简单的业务交流而言,邮件或网聊都是极佳之选,但任何形式的实质性沟通都应面对面进行,
Try not to be shy or nervous, and be yourself. Then you can get your ideas across quickly. But do not *drone on and waste their time - they’re always busy.
不要害羞或紧张,做自己就好。这样就可以保持思路顺畅。但是不要喋喋不休,以免浪费对方时间,因为领导们总是很忙。
Politeness is a *virtue in the workplace. “My boss worked in a different area from me. I would stop by his office to say hello when I arrived every morning,” said Xu Aili, public relations manager in Walmart China.
职场的礼节是种美德。“老板跟我在不同区域办公,但每天早晨我到单位时,路过他办公室时,都会停下和老板打个招呼,”沃尔玛中国公共关系总监徐爱俐(音译)表示。
“You do not need to engage in a long conversation, but it is nice to *acknowledge your boss, and show that you have a positive work attitude.”
“你不必同上司促膝长谈,但是适当地向他表示感谢并且展示一个积极的工作态度是很不错的。
5. Try not to be aggressive
不要咄咄逼人
It’s okay to be *proactive as a newbie. Innovative ideas are welcome. But do not cross the line and be aggressive.
作为新人,积极主动一些本无可厚非。创意点子也是多多益善,但是不要做得太过,咄咄逼人。
You still have to *comply with office policies. “Consult the manager about your new ideas rather than complain or simply demand for a change,” said Zhang, the HR consultant.
你仍要遵守办公室法则。“向经理讨教他/她对你新想法的意见,而不是抱怨或一味地要求改变,”身为人力资源顾问的张玉霞表示。
6. Be polite but not in a hurry to make friends
待人礼貌但不要急于交友
Some work relationships do blossom into friendships, but most do not. You can still have a great working relationship without making friends.
有一些工作关系可能发展成为朋友关系,但是大部分没有。即使不做朋友,你仍然可以维持很棒的工作关系。
“Work relationships are not governed by the same rules as friendships, so do not feel bad if your colleagues do not want to *chitchat or are not particularly warm towards you,” said Zhang.
工作关系与朋友关系,处事原则各不相同。所以,如果同事不愿跟你聊天或者并没有特别热情地带你,请不要沮丧。
7. Be honest, be yourself
诚实,本真
A newbie is new to the game. If you make a mistake, admit it and fix it. Foster the quality of being honest from the beginning. It’s one of the biggest favors you can do for yourself and your career.
职场新人初来乍到。一旦犯错,那就承认并改正。从一开始就养成诚实的品性。这是你给予自身以及职业生涯的最佳恩惠。
8. Be enthusiastic
热情
Enthusiasm is the main ingredient to achieve results at work, especially for newcomers. “Develop a real passion for your job, no matter how *menial and trivial it seems to be. You will achieve so much more and you will be noticed,” said Zhang.
热情是工作中取得佳绩的一个要素,尤其是对职场新人们来说。“培养对工作的热情,不管这份工作看起来有多么枯燥、琐碎。你会因此收获颇丰并得到赏识。”张玉霞表示。
面见客户时的实用英语
会话场景
接机后的次日,Brian在公司里,为Johnathan 介绍自己的老板-Mr. Sun…。
B: Mr. Sun, I'd like you to meet Mr. Johnathan Mitchell, sales manager for Nortern Reflections of Canada. (Sun extends hand first; Sun and Mitchell shake hands) Mr. Mitchell, Mr. Steven Sun, general manager of Apex Trading.
孙先生,让我为你介绍加拿大Northern Reflections的业务经理-Jonathan Mitchell先生。(孙先生先伸出手,两人握手)Mitchell先生,这是Steven孙先生,Apex贸易公司的总经理。
S: It's very nice to finally meet you, Mr. Mitchell -after so many phone calls and faxes. (offers his business card first) I'd like you to have my business card.
多次电话、传真往返之后,非常高兴终于见到您,Mitchell先生(先递出名片),请收下我的名片。
J: Thanks very much, Mr. Sun. Please accept mine. (offers his own card) And please, call me Johnathan. (both look at cards for a few seconds, then put them in wallets-not pockets)
谢谢您,孙先生。也请收下我的名片(递上自己的名片),叫我Johnathan就行了。(两个人都看了一下对方的名片,放入皮夹而非口袋中)
B: If you don't mind, Johnathan, while you and Mr. Sun get acquainted, I'd like to check the arrangements for the meeting.
如果你不介意,Johnathan,在你和孙先生互相认识时,我先失陪,看看会议安排得如何。
J: You're certainly on top of things, Brian.
Brian,一切当然在你掌握之中!
S: (looking at Brian) You'll find Mr. Tayler-Brian - is a force to be reckoned with at Apex Tradig.
(看着Brian)Talyer先生,您会发现Brian是Apex贸易公司的大将。
B: Thanks for the vote of confidence, Mr. Sun. I'll be right back. (leaves room)
孙先生,谢谢你的信任票,我马上回来。(走出房间)
J: He appears to be a top-notch young man, Mr. Sun. Talent and enthusiasm
like that are hard to find.
孙先生,他看起来是个有为的青年,很难找到像他这样有才干、有热忱的人。
S: Don't I know it. He's doing a great job for us. And please, call me Steven.
我完全同意,他在公司表现不凡,请叫我Steven就行了。
J: Steven, can you tell me in a nutshell what the retail market is like in Taiwan?
Steven,你可以简单地告诉我台湾零售市场的现况吗?
S: Well, as per capita income goes up and up, the growth sector seems to be in the to-end.
唔,由于每人的平均收入不断地增高,市场的发展领域似乎偏向于高价位商品。
J: Retail is going upscale here? Taiwan is certainly growing more quickly than I had imagined.
此地的零售走入高价位了?台湾的发展比我想像得要快多了。
S: Yes. Things certainly have changed since I was a boy. We've developed very quickly.
没错,现在的台湾和我小时候完全不一样了,这里发展得非常快速。
J: Do you think the trend will continue?
你想这种趋势还会维持下去吗?
S: I don't see why not. We do have some problems, but we are still willing to work hard-and wages aren't too high at this point.
我不觉得有什么不行!虽然是有一些问题,但我们仍愿意勤奋工作,而且现阶段工资仍不算太高。
J: Everything I've seen so far is very impressive. Very impressive indeed.
到目前为止,我所看到的一切都令我印象深刻,真的十分深刻。
情境短语
1. get acquainted (with…) (和`……)认识,熟悉……
这个常用的短语暗示双方从不认识到熟识, "get"可换 "become"。若是短语之后,要加上被认识的对象,以介系词 "with"连接。
例:Our boss got acquainted with a couple of real estate agents in the golf Club.
(我们老板在高尔夫俱乐部里结识了几位做房地产的商人。)
2. on top of things 完全掌握
字面的意思是将问题克服,高高踩在上面,引申为"控制全局"。
例:The new manager was always worried he wasn't on top of things.
(新经理一直担心自己无法掌握全局。)
3. (a) force to be reckoned with 值得注意的人物
"(a) force","力量",可以指一个团体、事物或个人; "reckon"在此的意思为"认定"。 "a force to be reckoned with"是形容"有成功的条件而值得注意的人物、团体"。
例:The new company will be a force to be reckoned with in the future.
(这家新公司未来值得大家注意。)
4. Don't I know it. 我完全同意!
当此句型以句点(.)而非问号结尾时,表示完全同意对的方意见,为口语用法,强调的是肯定的含意。意思为"我怎会不知道!?;我当然明白这一点!"。
例:You say the discount rate is too low? Don't I know it!
(你说这折扣打得太少?我完全同意!)
5. in a nutshell 简言之
"nutshell"原为"坚果壳",又指"极小的容器",故 "in a nutshell" 这个副词短语的意思是"简言之"。
例:Bob told us in a nutshell what happened in the managers' meeting.
(Bob简略地告诉我们经理们开会的情形。)
6. growth sector 成长领域
这个经济学上的名词是指经济成长特别快速的领域, "sector"是"区域;部门"的意思。
例:The leisure and entertainment industry is a growth sector in Taiwan.
(休闲娱乐业是台湾目前的成长领域。)
职场谈话的七个小技巧
所谓巧妙, 指的就是周围情况的观察力,以及能够说出最善体人意或最贴切的话。TACTFUL巧妙, 这个英文单字,若把它拆开则七各字母分别代表了不同的意义。
T: Think before you speak 三思而后”言”
很多人往往心直口快,根本没想到自己犀利的言词可能对别人造成的伤害。因此说话不能不经过大脑,在要说出口之前,先想想看”如果别人对我这样说,我会作何感想?”
A: Apologize quickly when you blunder 失言时立刻致歉
如果你确实说错话了,就必须立刻道歉,勇于承认错误,不要编一大堆借口,以免越描越黑。
C: Coverse, don`t compete 和别人沟通,不要和别人比赛
如果有人常在你的话里寻找漏洞,常为某些细节争论不休,藉以想人炫耀自己的知识渊博、伶牙俐齿,你对他会有什么感觉?
T: Time your comments 挑对说话的时机
当你要表达意见之前,都必须先确定,对方已经准备好,愿意听你说话了。否则你只会浪费力气,对牛弹琴。
F: Focus on behavior-not on personality 对事不对人
如果你朋友这些行为已经威胁到你们之间的友谊,你就有权开口提醒他。此时最重要的是,你必须指明自己讨厌他哪些行为,而不是一味的想改变他的个性。一个人要改变某些特定、确切的行为,要比改变个性容易多了。
U: Uncover hidden feelings 了解别人的感觉
当面对别人的批评或某些让你不悦的行为,你只要能找出背后真正的原因或需求,就能够用另外一种说词去化解一场冲突。
L: Listen for feedback 聆听他人的回馈
如果你仔细聆听别人对你意见的回馈或反应,就能确定对方有没有在听你说话,得知对方是否以了解你的观点或感觉。而你也可以看出对方所关心、愿意讨论的重点在哪里。
如何用职场英语表达订单的说法
下订单是贸易中非常重要的一步。订单不清楚会直接导致错误,从而引起纠纷。这次就给大家提供一些关于"订单"的表达法。
1. We'd like to order your products. We'll send our order confirmation today.
我们想订你们的货,今天会寄上正式的订单。
2. Did you get our order for your telephones?
你是否收到了我们订电话机的订单?
5. Is there anything I can book for you now?
目前有什么我可以代您订购的吗?
6. What we can order from you right now are cotton goods.
现在我们能向你订购的只有棉织品。
7. Can you tell me the name and quantitiy?
你可以告诉我货名和数量吗?
8. Unless you order in March, we won't be able to deliver in June.
除非你方三月订货,否则我们无法6月送货。
9. I'm ready to place an order with you, but only on the condition that the goods are restricted to Finland.
我准备向你们订货,但是唯一的条件是:货物只限卖给芬兰的公司。
10. Advanced samples must arrive in London before the end of August; otherwise the goods will be useless.
前寄样品必须在8月底以前到达伦敦,否则所订货物都将无效。
11. Can we make a change to order No. 29734?
我们可以修改一下29734号订单吗?
12. We want to increase the number of AR-26s on order No. 99725.
我们想增加99725号订单上AR-26的数量。
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