阅读部分：
沪友澈底：part1是讲几家航空公司的发展的问题。part2是一个貌似什么在公司提倡“SCR”系统的，说要注重公司value啊什么的，后面的实在记不清了，只知道这次阅读很悲催。
写作部分：
沪友卜卜豬：作文都写了report。第一篇是 describe & campare the number of customers making reservation in response to three different advertising methods. 大作文选了第一篇，参加一个3天的IT training course 但是作者发现这个course有问题，写detail content of the course , the dissatisfactory unsatisfatory of the course , the way you investigate in it and solution to avoid such problem in the future.
沪友橙子cici：小作文是就是描述，比较图表，内容是mailshots，online advertisements，local newspaper 对一个酒店的预约人数的影响。大作文我写的`是proposal，讲的是outsourcing. 问题大概是这样的：Identify the activities that could be outsourced; explain the potential benefit it can bring to the company; How the outsoucing can be organised; How to make sure the quality of the activities outsourced.
听力部分：
沪友澈底：part1讲的是一家公司的人在公司多少周年上的讲话，对公司各个section和division做了个回顾和总结。
part2讲的是员工的creativity，13-17题是问什么因素导致了员工创新性低的，18-21是问说话者的提案为什么被否决。
part3讲的是一个女的离职了，然后两个人在讨论她和她的替代者
口语部分：
沪友澈底：Part 1 what qualification do you think is the most important when work in China?
Part 2 我选的是A也只记得A了how to leave a good impression when interview.
我的partner的是讲working abroad的问题
Part 3 大概讲的是公司new location，然后要讨论决定move to new location前要考虑什么因素，还有对员工有什么影响
老师问我的后续问题：对于员工来说，公司的building什么因素最重要
沪友橙子cici：PartI: Talk about your study...
PartII: How to ensure that a new product can meet the customers need?
Part II: Your company needs to send employees to a foreign country for negotiation. What information should be collected before you go for negotiation? What information you need to know about that country?
沪友janiki：PART I:问工作和学英语，问pPrtner服务业为什么重要。然后老师又问我为什么要从国外进口产品（也可能是为什么要从中国进口产品），没搞准，反正乱答一通。
PART II：很悲催，之前上大家论坛看了N多的居然一题没中，选了个:how to make sure the potential customer is indentified accurately? 同伴的是：the importance to diversify strategies to manage staff.
PART III:很幸运的抽中了factory relocation.后续问题我跟同伴都被问是否愿意跟着工厂迁址继续工作。
以下是沪友奥利奥lyn回忆整理的部分笔试答案，大家可以此为参考，对照自己的答案，仅供参考哦，不保证正确率。
阅读
第一部分：BDBECDAC
第二部分：EFA BDC
第三部分：BACADA
第四部分：DBBCBACDAC
听力：
第一部分：1 management buyout
2 diversity
3 machine tools
4 steal making （应该是steel making)
5 installation
6 expertees(应该是expertise)
7product range
8 protected glasses
9 warehouses
10 dangerous liquids
11 recycling
12 distribution system (后面好像要加S，不知道我没加的话算不算对。。。）
第二部分：DBFEG HDEAC
第三部分：BCACACCA
商务英语BEC考试高级写作全真试题
WRITING
PART ONE
· The bar chart below shows the number of complaints made by consumers about different types c products and services in the years 1994 and 1997.
· Using the information from the bar charts, write a short report summarising the changes that took place between 1994 and 1997.
· Write about 100 words on your answer sheet.
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PART TWO
Question 52
· Your company or organisation is becoming more successful. In order for this success to continue, you want to expand and increase the budget of your department. The Directors have asked you to write a report saying why your department needs extra money.
· Write the report, explaining why your department needs more money, and include the following points:
· whether extra staff are needed (and, if so, why)
· whether changes to the office space and equipment should be made
· what plans you have for future development
· how the investment would generate extra business
· Write 200 - 250 words on your Answer Sheet.
Detailed Guide to BEC 2 Listening 1
This part in each Listening Test paper contains three telephone conversations. There is a short incomplete form in the Question Paper for each telephone conversation. The incomplete form contains 4 spaces which you should fill in as you listen to the conversation.
You should listen very carefully to each conversation, especially names, numbers, and simple facts. While you listen, look at the form and write the appropriate word or figure as soon as you hear it spoken. Don t waft until the end of the conversation before you start writing. This is a test of your
ability to identify words and short phrases rather than a test of your memory.
Read the form to obtain or follow the gist of the telephone conversation as you hear ft. Frequently, the same or similar words and phrases will be used. Almost all the information you will hear is given in the same order as that appearing in the form in your question book.
If you think you have missed a piece of information, don t worry. Above all, don t look back at the words and phrases in the form. Try to find the present place in the form as quickly as possible. Remember that you will hear the conversation again to enable you to check all the information. Sometimes you can glance ahead at a heading in the table. This approach will help you to recognise the word, number or phrase to write in the form when you hear ft in the telephone conversation.
The conversations may include simple information for messages, notes and diaries as well as enquiries, requests, invitations, orders, complaints, plans, bookings, arrangements, and confirmation of requests and arrangements.
In the following example, candidates hear a woman asking to speak to another woman who has left her office. She gives the man who answers the phone a message for the woman. Although there are three telephone conversations in Part One, only one is given here as an example. Note that the instructions have been slightly aftered here to take account of this.
You hear.
You will hear a telephone conversation. Write down one word or number in the numbered spaces on the form below.
M: Happy World Import Company.
F: Good afternoon. Could I speak to Mrs Chan, please?
M: I m afraid she s already left the office today. This is Paul Smith, her assistant. Could I give her a message?
F: This is Anna Shaw. S-H-A-W. This is about her planned business trip to Europe.
M: I ll just make a note of that. Mrs Chan s trip to Europe.
F: Yes, we ve just heard from our agents in Paris.
M: You ve heard from your Paris agents. Got it. What s your number,please?
F: 9 double7 31.
M: 9 double7 31. What s the best time to call?
F: Any time between 8.30 am and 12 noon.
M: Good, I ll give Mrs Chan your message first thing tomorrow morning.
F: Thank you. Goodbye.
You read.
You will hear a telephone conversation.
Write down one word or number in the numbered spaces on the form below.
MESSAGE
To: Mrs Chan
From:
(1) Anna………Shaw……… Re your business trip to-
(2) ………Europe………Action required: Phone
(3) ………97731………any time between
(4) ………8.30……… am and 12 noon
Detailed Guide to BEC 2 Listening 3
PART THREE
This part consists of an interview, conversation, discussion or presentation and involves 1 or 2 speakers. The questions take the form of 8 multiple-choice questions, each comprising 3 options: 1 correct option and 2 distractors. It is necessary for you to listen very carefully to the talk, looking at
the multiple-choice questions as you listen.
Try to answer each multiple-choice question as quickly as possible. If you spend too long thinking about the answer to a certain question, you may miss an important part of the talk. In any case, you will lose your place in the talk and find it harder to answer the next question. It is extremely important to try to follow the talk and the questions at the same time, matching each multiple-choice question with the appropriate part of the talk., Above all, try not to worry too much if you don t hear the answer to a multiple-choice question.Read the next one or two questions (or even more, if necessary) and try to listen for the particular topic or subject of each question in the talk.
In the following example, a salesman is talking to a potential business customer. As you listen, you must decide which sentence is correct and mark the appropriate letter (A, B or C).
You hear.
You will hear a negotiation between a salesman and a potential customer.The salesman is trying to sell a number of fax machines to a certain business while someone in the business is trying to negotiate the best price and terms. Choose the correct ending for each of the sentences 1 - 8. Mark one letter A, B or C for the ending you choose.
S1: Thank you very much for the demonstration of the new fax machine which you re marketing. I can tell you now that we re very interested in purchasing a quantity for our branch offices as well as for our headquarters. This will involve about 40 machines in all - provided that we can reach a
suitable agreement with you.
S2: I m very happy to heart hat. I m sure you ll find the machines very reliable indeed.
S1: Can you give me again the minimum price per machine - bearing in mind that we re talking about as many as 40 machines?
S2: Well, our normal wholesale price including delivery works out at RMB9,000 per machine. But we can let you have a 12 per cent discount
for any order of over 20 machines.
S1: Actually, we were hoping for a discount of up to 20 per cent.
S2: Oh dear, I m afraid that isn t going to be possible. I d be in trouble with my company manager if I agreed to such a large discount. 12 per cent is our usual discount on bulk orders. I ll tell you what I ll do. I ll see my supervisor and try my best to get a further 3 per cent for
you. That ll give you a total of 15 per cent discount.
S1: Is there any further discount for early settlement?
S2: Oh dear. Our chief accountant won t be very happy. but we can sometimes make a reduction of 2 per cent if the bill is settled in full within ten days.
S1: At the other extreme, would a 6-month credit period be acceptable to you?
S2: I m afraid not. If we do give you a 15 per cent discount, it ll use up almost all of our profit, and we ll require payment within one month. I just can t do anything about extending that it s simply not going to be possible for us.
S1: I understand, but what about warranty? What s the period of warranty on these machines?
S2: It s 6 months, but I can make an exception in your case and give you a one-year warranty period.
S1: So that s free repairs if any machines develop a fault within a one-year period. But what happens if any of the machines break down after a year?
S2: Well, we have a special scheme: it s RMB2,000 or so for a years cover. And we guarantee to carry out any repairs on site within 24 hours provided that the machines are used in offices within the city. If you phone us before ten o clock in the morning, we usually come out to your office or factory the same day. Outside the city ft will obviously take longer. Occasionally, we may even ask you to send the faulty machine to our nearest factory.
S1: I understand. Now what about delivery time?
S2: Usually two weeks from receipt of your order - three weeks at the most.
S1: Can you deliver within one week? It s all very urgent in our particular case. We run the risk of losing business until we have the machines.
S2: Well, if you decide now and let me have a firm order with a 1 0 per cent deposit, I think we can promise to get the machines to you by one week tomorrow - that ll be eight days. We ll give your order top priority - and you can have 17 per cent discount provided we receive the full amount in ten days from now.
You read.
You will hear a negotiation between a salesman and a potential customer. The salesman is trying to sell a number of fax machines to a certain business while someone in the business is trying to negotiate the best price and terms. Choose the correct ending for each of the sentences (1 - 8).
Mark one letter (A, B or C) for the ending you choose.
1 . The customer wants to buy some fax machines for use
A only in the company s headquarters.
B only in the company s branch offices.
*C in the company s headquarters and branch offices.
2. He wants to buy
A 4 fax machines.
B 14 fax machines.
*C fax machines.
3. At first he wants a discount of
A 12 per cent.
B 15 per cent.
*C 20 per cent.
4. In order to be able to give the customer 15 per cent discount, the salesman says he must see
A his company manager.
*B his supervisor.
C his chief accountant.
5. There may even be a further discount if the entire bill is paid in
*A ten days.
B one month.
C six months.
6. The salesman is prepared to extend the warranty period by
*A six months.
B one year.
C eighteen months.
7.The fax machine company will promise to carry out repairs free of charge after one year if
*A the machines are insured with them.
B the customer loses business because of faulty machines.
C the customer buys his machines from them.
8. Once he receives a definite order with a deposit, the salesman says that he can deliver the machines in
A less than a week
*B eight days
C ten days
剑桥商务英语BEC中级作文全真试题
WRITING
QUESTIONS 46 and 47 PART ONE
Question 46
You are the training manager of a company which has won a large export order. You have been asked to organize foreign language training for some of your staff.
Write a memo of 40-50 words to staff:
explaining why the courses are necessary
saying which members of staff should attend
announcing when the courses will start
Write on your Answer Sheet.
RART TWO
Question 47
Your company exports to a number of countries around the world. The company is looking for new agents for international freight.
Read the two advertisements below, on which you have made some notes.
Then, using the notes, write a short report for the Export Sales Manager, covering all your points and saying which agent you recommend.
Write 120-140 words.
Write on your Answer Sheet.
剑桥商务英语BEC二级模拟试题(1)（附答案）
一.READING
PART ONE
Questions 1-7
. Read these sentences and the three company plans below.
. Which company does each sentence describe?
. For each sentence mark one letter(A ,B or C)on your Answer Sheet.
Example
To combine its operations in different parts of the world will save a lot of money for the company.
Answer: B
1. The company has businesses in four continents of the world.
2. The company has appointed a new manager in charge of medicines.
3. New automobiles will be developed in its program centers.
4. A reform is being carried out in its organizations.
5. Goods for hair protection makes a lot of money for the company.
6. It tries to be more ready to meet the needs of the customers.
7. The company is made up of fourteen subcompanies all over the world.
A . FORD
To save up to $ 3 billion a year, Ford is merging its manufacturing, sales, and product development operations in North America and Europe-and eventually in Lation America and Asia. And in a move toward a more horizontal organization the company is setting up five program centers with worldwide responsibility in develop new cars and trucks.
B. IBM
Big Blue is reorganizing its marketing and sales operations into 14 worldwide industry groups ,such as banking ,retail ,and insurance. In moving away from an organization based on geography, IBM hopes to eliminate turf wars and make itself more responsive to customers.
C. BMS
Bristol-Meyers Squibb is revamping its consumer business by appointing a new chief responsible for its worldwide consumer medicines business such as Bufferin and Excedrin. The
11, 400 million U. S. dollars drug company also has formed a new unit with worldwide
responsibility for its Clairol and other hair-care products.
PART TWO
Questions 8-12
. Read this proposal about the CPT Word Processor.
. Choose the best sentence from the list A-I to fill each of the blanks.
. For each blank ( 8 -12) mark one letter(A -I)on your Answer Sheet.
. De not mark any letter twice.
. One answer has been given as an example.
15 June 1993
Ms. Martha Weston
Word Processing Supervisor
ABC Company
Post Office Box 1072
28 King's Street London
Dear Ms. Weston.
Performance of the Cpt Equipment
I'm Pleased to tell you about our experience with the CPT Word Processor as you requested recently... ...example ... .. I assume you have looked at several machines and have narrowed down your choices. Here are my observations.
An approach to adopting word processors
Eighteen months ago we adopted CPT equipment on limited scale with the idea in mind that we could gradually get rid of electric typewriters as we became familiar with the word processor. ...... 8 ......The stations are actually in pairs so each pair can share a common printer...... 9......
We use the equipment as dedicated word processors, although we do have the ability to link up with our computer installation.
The step-at-a-time development of our word-processing center has, we think, saved us money and training time. ......10......
Performance
In terms of performance , the CPT equipment is excellent. ... ...11.. ...Moreover our service contract and warranty have covered all maintenance costs.
We have software packages that check spelling and signal when a mistake occure. ...... 12 .....Using both printers , we recently prepared 1200 individually typed form letter mailings a under four hours. We have no complaint about our preparation of executive reports.
Example: I
A So it works very well and has so many different functions.
B Also it has reduced the confusion that exists about buying software packages .
C The train stops at each station for only fifteen minutes.
D We began with two work stations and now have four.
E Our routine letters are prepared from disc-stored masters.
F The Rotary W printer with a speed of 45 characters a second can easily handle two input stations.
G In contrast ,its size and weight are ideal for carrying.
H We have not yet experienced mechanical problems so far.
I We are pleased with its performance and multi-functions.
PART THREE
Questions 13-20
. Read this text about the problem of Barclays Bank.
The New Look
When Sir John Quinton, then chairman of Barclays Bank, was given his marching orders last April, Britain's biggest bank thought it had found the scapegoat for its sudden fall from grace and profits ,Andrew Buxton, the bank's managing director and an offspring of its founding families ,was a pointed chairman and chief executive ,with effect from January 1st of next year. It seemed a glorious victory for good business management. Is the problem solve do Certainly not.
1. No sooner had Mr. Buxton been appointed chairman and chief executive than big
shareholders and quite a few board members began quietly to question his ability to do both jobs at once. Now ,weeks before he is due to move up ,the questions are louder. Many wish the bank had seized the opportunity Lasy April to separate the two top posts. And privately. Some wonder whether Mr. Buxton is the right man for either one. What started as a thoroughly British Whispering Campaign has assumed much bigger dimensions..
2. Mr. Buxton has suffered it all ,but in truth he has no way out. After weeks of talking to shareholders and discussing with his non-executive directors ,he has accepted that Barclays will separate the top jobs sometimes in the future. How7 He says that there has been no formal discussion of it in the boardroom.
3. Formally or informally, it has been agreed that Mr. Buxton will not be moved from his chairmanship, and that Barclays must find a strong chief executive. Opinions differ as to whether this person should be chosen from inside or outside the bank. Several board members believe that there is no ideal candidate inside Barclays.
4. Neither shareholders nor non-executive directors want to wait long. If the right candidate can be found, the bank could combine the announcement of a new appointment with its annual results at the end of March. Mr Buxton stressed the importance of getting this next step right, particularly since any appointment will mean overturning a management reorganization that was announced only eight months ago.
Questions 13-16
. For questions 13- 16 ,choose the correct title for each paragraph from the box below.
. For each paragraph(l-4) mark one letter (A-G) on your Answer Sheet.
. De not mark any letter twice.
13. Paragraph 1 . . . . . . . . . .
14. Paragraph 2 . . . . . . . . . .
l5. Paragraph 3 . . . . . . . . . .
16. Paragraph 4 . . . . . . . . . .
A Problems facing Mr. Buxton
B Proposals for candidates of the chief executive
C Lack of ideal candidate inside Barclays
D Buxton's agreement to give up one of his two top jobs
E Doubts about Buxton's ability for two top jobs
F Anxieties about choosing the right candidates
G Objections to Buxton's ideas
Questions 17-20
. Using the information in the text ,complete each sentence 17- 20 ,with a phrase from the list below (A-G)
. For each sentence (17-20) mark one letter(A-G) on your Answer Sheet.
. Do not mark any letter twice.
17. Mr. Buxton is persuaded that the bank needs to. . . . . .
18. if they can find the right candidate ,they could. . . . . .
19. Mr..Buxton will retain his chairmanship ,and the bank must. . . . . .
20. At the news of Mr. Buxton's appointment ,many people started to. . . . . .
A combine the news of the appointment with its annual results.
B believe no suitable candidates can be found in the bank.
C question his ability to hold two leading positions.
D find a very able chief executive.
E mean overturning a management reorganization. .
F differ as to the sources for the right candidate.
G separate the two top jobs sometime later.
PART FOUR
Questions 21 -35
. Read this text about an Italian car company.
. Choose the best word to fi71 each gap.
. For each question(21 -35) mark one letter (A ,B ,C or D) on your Answer Sheet.
. One answer has been given as an example.
Gianni Agnelli ,Chairman of Fiat , Italy's largest private industrial corporation ,is known in Italy as the lawyer ,because he trained in law at Turin University. ... ...example......he has never practiced , his training may soon be useful. On April 17th Mr. Agnelli admitted to a group of Italian industrialists in Venice ...... 21...... Fiat had been ...... 22 ...... in some corruptions in Italy. On April 21st, Fiat's lawyers and Cesare Romiti , its managing director , met Milan magistrates to ...... 23 ...... the firm's involvement in bribery to win business from state-owned companies.
Fiat is not the ...... 24 ...... Italian company caught up in Italy's increasing Political corruption scandal. According to the latest figure ,some 200 businessmen and politicians were sitting in prison ... ... 25 ... ... a result of judicial inquiries into kickbacks paid to politicians by firms. Hundreds more are still ... ... influence of Fiat, ......27...... sales are equal to 4/00 of Italy's home product ,the scandal at the company has ... . .. 28 ... ...the industrial establishment.
Though neither Mr. Agnelli ....,. 29 ...... Mr. Romiti has been ...... 30...... of wrongdoing, several other senior Fiat managers have allegedly been involved in paying kickbacks to win state-owned contracts. ...... 31 ...... arrested include Francesco Mattiol , Fiat's finance director , and Antonio Moscon , the ... ... 32 ... ... head of its Toro insurance branch. ... ... 33... ...men have been ... ...34... ... about their previous roles on the board of Cogefar-Impresit, Fiat's construction subsidiary. Last May, Enzo Papi admitted paying a 1.5 million-dollar bribe for a contract , . .. ... 35 ... ... to Milan's underground.
Example
A Though B That C Because D What
Answer D
21. A what B that C when D if
22. A involved B connected C related D done
23. A talk B say C speak D discuss
24. A one B single C worst D only
25. A as B for C with D after
26. A in B under C at D on
27. A who B which C whose D its
28. A rocked B ruined C damaged D destroyed
29. A or B also C and D nor
30. A accused B charged C criticized D blamed
31. A Who B Those C He D That
32. A old B former C late D last
33.A Either B All C Every D Both
34. A solved B answered C questioned D replied
35. A contracted B related C connected D communicated
PART FIVE
Section A
Questions 36-40
.Read this text
.In most of lines(36-40) there is one extra word which does not fit in. One or two lines, however, are correct.
.If the line is correct, put a tick(√)in the space on your Answer Sheet.
.If there is an extra word in the line, write that word in the space on your Answer Sheet.
Example:
Most of the world's business in marine insurance is centred ....√....
in London though whatever there one other important markets ....whatever....
REQUIREMENTS FOR RESEARCH ASSOCIATE
Ph.d. or equivalent in economics. In addition to the degree, applicants
36. beyond entry level must have to have post Ph.D. experience that
37. demonstrates strong applied economics background and analytical
38. skill for solving problems solutions; research competence in the area of
39. resources, microeconomic development. Applicants must be able articulate.
40. have strong writing abilities, have ability to communicate well and that work
successfully in a multinational research setting.
Section B
Questions 41-45
. A Swiss student has written a piece of description of a new watch.
. In each line there is one wrong word.
. For each numbered line(41-45 ) write the correct word in the space on your Answer Sheet.
Example :
Your watch will be a masterpiece ,reflected your value. . . . reflecting. . . . .
For more than a century any a half, Patek Phillippe has been known
41. as the finest watch in the world. The reason is simple that this
42. Watch is made differently. It is made by using technologies that
43. other have lost or forgotten. If a particularly patek phillippe
44. movement needs four years of continuous work to bring to perfect,
45. we will teke four years The result will be a watch that is unlikely any other
watches you have ever seen.
二.WRITING
PART ONE
Question 46
Mr. Lee is going to buy a large amount of electronic components from your company. He also shows an interest in your company's PCX phone machine, which is in the charge of Mr. Angus Beard, your colleague. Mr. Lee would like to bring 10 samples and some brochures back home to make a trial sale.
. Write a short note to Mr. Angus Beard ,one of your colleagues.
. Tell him the fact that Mr. Lee is interested in PCX phone.
. Mention the number he wants to have.
. suggest their direct contact.
. Write 30-40 words on your Answer Sheet.
PART TWO .
Question 47
You are a clerk in Lucky Tourism Company. You are responsible for arranging travelling lines. One day ,you received the data as follows :
Read the following table which shows the changes in the way people spend their holidays. The table divides the tourism business into four parts ,telling the different percentages in 1980 and in 1990 ,from which you will notice the trend of current tourism business.
. Use the information in the table to write a short report (about 100-120 words) emphasizing changes of the main business for your company.
. Write on your Answer Sheet.
WHERE PEOPLE SPEND THEIR HOLIDAYS
1980 1990
Travelling abroad 12% 23%
Going to seaside 38% 32%
Camping 9% 35%
Staying at home 41% 10%
Total 100% 100%
三.LISTENING
PART ONE
Questions 1-12
. You will hear three telephone conversations.
. Write down one word or number in the numbered spaces on the forms below.
Message One ,questions 1-4
Order Ticket
9:30 a. m. 20th June D. Golden
Information of Customer :
Name : Mary Thomson from INA Industries
Address : . . . (1). . . Rose Street
Contact No. : . . . (2). . .
Information of Computers :
Type : 486 models. . . (3). . . cache on hard drive
Quantity : . . . . (4) . . . . .
Delivery Date : Friday morning 23rd June
Message Two , questions 5- 8
Reservation Card
To : Dr. Goodman From : Linda
Date : 18th April Time : 2 : 30 p. m.
Information of patients
Name : David. . . . . . (5 ) . . . . . .
Symptom : something wrong with the. . . . . . (6). . . . .
Date of meeting : 20th , . . .. . . (7). . . .. .
Time for meeting : . . . . . (8) . . . . . . -
Message Three. Questions 9-12
Bicycle Renting Registration
Date : 7th July
Time: 12 : 30
Bicycle Type : . . . . . (9 ). . . . . . bikes
No. of Bicycles : 2
Period of Hiring : . . . . (10) . . . . . . days
Hirer's Name :` . . . . (11) . . . . . .
Contact No : 0708112-ex. Room. . . . . . (12) . . . .
PART TWO
Questions 13-22
Section One
Questions 13-17
. You will hear five short pieces.
. For each piece decide who is talking.
. Write one letter(A-H)next to the number of the piece.
. You will hear the five pieces twice.
13. . . . . . . . . . . . . . . . . .
14. . . . . . . . . . . . . . . . . .
15. . . . . . . . . . . . . . . . . .
16. . . . . . . . . . . . . . . . . .
17. . . . . . . . . . . . . . . . . .
A a dentist
B a customer
C a policeman
D a mechanic
E a salesman
F a plumber
G a doctor
H a manager
Section Two
Questions 18-22
. You will hear another five short pieces.
. For each piece decide where the speaker is.
. Write one letter(A-H)next to the number of the piece.
. You will hear the five pieces twice.
18. . . . . . . . . . . . . . . . . .
19. . . . . . . . . . . . . . . . . .
20. . . . . . . . . . .. . . . . . . .
21 . . . . . . . . . . . . . . . . . .
22. . . . . . . . . . . . . . . . . .
Places
A at the dentist's
B at the drugstore
C at the grocery store
D at the oil station
E at the parking lot
F at the restaurant
G at the pub
H at the supermarket
PART THREE
Questions 23-30
. You will hear the conversation between a sociologist and a retailer. They talk about what is
going to influence the life style and how the life style will affect the purchasing process.
. You have to complete the sentences (23- 30) by choosing the correct ending.
. Mark one letter(A ,B or C).
23. AIO refers to
A actions, involvement and options.
B activities, interests and opinions.
C advertising ,impact and opportunities.
24. Another name for AIO measurement is
A psychographics .
B demographics .
C statistics .
25. According to the author ,the most important social factor in purchasing process is
A reference groups.
B social classes.
C culture.
26. If you are running an upper level fur store ,you'd better attract your customers by
A lowering prices.
B mass advertising.
C improving the product packaging.
27. Sometimes, the reference groups have the most impact on the purchasing process ,so
a retailer must pay much attention to the reference groups composed by
A family members.
B suburbanites .
C city dwellers
28. For the customer with much self-confidence ,the purchasing process is
A endless.
B long.
C short.
29. When the consumer thinks of alternatives and makes a final decision, the most
important individual factor will be
A personalities.
B motives. .
C performance.
30. One of the individual dimensions of lifestyle mentioned by the socialgyist is
A performance.
B interests.
C class consciousness.
BEC二级模拟试题 2 参考答案 在下一页
BEC二级模拟试题2参考答案
一. 阅读部分
PART ONE
1. A 2. C 3. A 4.B 5. C 6. B 7. B
PART TWO
8. D 9. F 10. B 11. H 12. E
PART THREE
13. E 14. D 15. B 16. F 17. G 18. A 19. D 20. C
PART FOUR
21. B 22. A 23.D 24. D 25. A 26.B 27.C 28. A 29.D
30. A 31. B 32.B 33. D 34. C 35.B
PART FIVE
Section A
36. must是多余,应删掉.
37. 没有多余的词.
38. solutions是多余,应删掉.
39. able是多余,应删掉.
40. that是多余,应删掉.
Section B
41. simple后面加冒号,去掉that
42. technology应改为techniques
43. particularly应改为particular
44. perfect应改为perfection
45. unlikely 应改为unlike
二.写作部分
PART ONE
Question 46
(Sample for reference)
Dear Mr Beard,
Mr. Lee ,one of my old clients ,has interest in our PCX phone machine. He would like to bring 10 samples and some brochures back home to make a trial sale. You may contact him directly on Tel 3108881.
PART TWO
Question 47
(Sample for reference) .
Nowadays, less people like to spend their holidays at home. More people go camping outside or even travel abroad. The changes are caused mainly by three factors. First ,people become more open. Instead of staying at home, they visit foreign countries to know the different races. Secondly ,in the 1990s , house wives are more free from the heavy housework with more and more household utensils. Families are very happy to spend holidays outside with mothers or wives. Thirdly, travelling abroad can also mean enjoying comfortable weather in another country. Therefore less people go to crowded seaside ,they turn to other ways.
三. 听力部分
1. NO 21 2. 72188155 3. 256KB
4. 3 5. Parker 6. heart
7. April 8. 9:30am 9. motorized
10. 2 11 . Green . 12. 1203
13. B 14. A 15. D
16. G 17. E 18. D
19. B 20. C 21. F
22. H 23. B 24. A
25. C 26. B . 27. A
28. C 29. B 30. A
Business English Certificate 2
Simulated Test
Tape script
Part One. Questions 1 to 12
Message One. Questions l to 4
M1 : Hello !
F1 : May I speak to Mr. Golden ,please?
M1 : This is he.
F1 : Good morning, Mr. Golden. This is Mary Thomson from INA Industries. Our company is going to buy 3 486 model computers.
M1 : 256K on hard drive models or 256k optional on base models?
F1 : Have you got any suggestions?
M1 : The kind of 256K on hard drive models are suitable for general use. And the 256K
optional on base models is available upon request. It's a bit more expensive.
F1 : I think I will buy the former, 256K hard drive model.
M1 : Ok! When do you want them? We have this computer in stock.
F1 : That's fine. I hope the computers will arrive on Friday morning.
M1 : Friday morning. Where is your company located?
F1 : NO. 21 Rose Street ,near the Fashion Store.
M1 : And your telephone number is. . . . . . ?
F1 : 72188155. Thank you.
M1 : Thank you for your business.
Message Two. Questions 5 to 8.
F1 : Hello. Springfield Health Centre. Can I help you?
M1 : Yes. I'd like to speak to Dr. Good man's receptionist ,please.
F1 : Yes .
M1 : This is David Parker. I have been having some chest pains recently.
F1 : Well ,Mr. Parker. What can I do for you?
M1 : I would like to make an appointment to see the doctor.
F1 : Yes. Would Thursday morning suit you?
M1 : Thursday is the 20th of April. Ok. At what time?
F1 : Is 9 : 30 ok for you?
M1 : Yes , that's fine.
F1 : What's your name again please?
M1 : David Parker. D-A-V-I-D , P-A-R-K-E-R.
F1 : Thank you. Dr. Goodman will see you at 9:30 on Thursday.
Message Three. Questions 9 to 12.
F1 : Good morning ,this is Burt's Bicycle Rental.
M1 : Good morning ,miss. A friend of mine suggested I call you to hire some bikes.
F1 : Oh ,yes. A lot of people do this these days.
M1 : Yes ,we're just on holiday here for a few days and they said it would be a good idea to see the island on bicycle.
F1: Well it certainly is. And most people rent a motor bike because you can get around faster and even go to the beach if you like.
M1 : If I wanted to hire 2 motor bikes tomorrow morning for 2 days ,would there be any problem?
F1 : No problem at all. May I know your name?
M1 : It's Green , G-R-E-E-N.
F1 : And your telephone number?
M1 : I'm at the Holiday Sun Hotel. My number is 0708112. I'm in Room 1203. By the way ,is your bike rentalshop at No. 100 Teckman Street?
F1 : That's right.
M1 : OK ,then , I'll see you tomorrow morning. Thanks a lot.
F1 : I'll see you then.
Part Two. Questions 13 to 22.
Section One. Questions 13 to 17.
Question Thirteen
I'm interested in seeing the new mid-sized car you've been advertizing. I'm sorry I forgot the name ,but I have seen it as a friend of mine has bought one. It's a racing car and it's very light ,I remember. I want it in black.
Question Fourteen
Now ,let's look at the loose filling. Oh ! I'm surprised it didn't fall out ,because there's a great deal of decay around it. There's also a slight cavity in another tooth. It may take considerable drilling.
Question Fifteen
I don't know what I'm going to find in the car. I promise that I'll check it thoroughly. For example if your condenser becomes worn out ,I'll call you and recommend that you let me put in a new one. I won't do this before we've talked about it.
Question Sixteen
Please take off your coat and roll up your sleeve. I want to take your blood pressure. Yes ,your pressure is a little bit high. There is nothing to be alarmed about it. But you'd better get rid of those junk foods and do more exercise.
Question Seventeen
I represent a new but growing firm in this area. We sell all kinds of stationary supplies : various kinds of pens ,pencils desk sets ,file holders and whatever you mention. Here are. samples of our new products. We guarantee prompt delivery and the best products.
Section Two. Questions 18 to 22
Question Eighteen
Your car has been sluggish since it's been too long since your last tune-up. So your car doesn't really need the higher octane. You should still use regular unleaded. It won't pay to get the more expensive kind.
Question Nineteen
I think I'm catching a bad cold today. I have a headache. I've got a sore throat. I even cough some of the time and ache all over. Do you have a cold capsule and some cough syrup? I hope I can go to work tomorrow after taking all these. Could you recommend something ?
Question Twenty
These green and hard bananas aren't ripe enough to eat. These are overripe; they're soft with brown spots. The overripe ones are firm and just right for eating. If you want to cook with bananas ,the overripes are fine.
Question Twenty-one
Welcome to our chain store. We specialize in hamburgers and chicken. And we're having an introductory special. You can get free French fries with every sandwich order. Here is the coupon.
Part Three.
Questions 23 to 30.
Retailer: A person's life style has a significant effect on the purcharsing process. So how do I determine and understand the life style of my target market?
Sociologist : The consumer's activities , interests ,and opinions or AIO can be used to analyze life styles and their impact on purchase behavior. Activities, interests, and opinions are especially useful when they can be related to demographic data. Grouping people according to these three criteria will reveal substantial differences in product usage ,time spent shopping, enjoyment of shopping experience, location and hours of the store, and so on. A typical consumer AIO survey would include questions on membership , hobbies, travel, shopping, work, and entertainment activities , involvement in the home , the family, and community interests and feelings about economics, politics, and advertising. The use of the AIO measurement has also been called psychographics ;it is in the early stages of development.
Retailer :So the AIO survey of consumers is not enough. What else should I pay attention to?
Sociologist: Culture, social class, reference groups and class consciousness are social dimensions of life style that have an impact on purchasing behavior. A person's culture affects the importance of family ,religion ,education and other concerts. North Americans act differently than South Americans or Europeans because of their cultural heritage. For example, in the United States, purchasing decisions are more decentralized; religion has a declining impact on behavior. From a retailing perspective, the norms or standards of behavior that are influenced by culture are most important. Culture has an impact on all aspects of the purchasing process.
Retailer : How does social classes influence a person's purchasing behavior?
Sociologist :Lower-class consumers have limited information sources and seek local ,friendly retailers. Middle class consumers utilize media information and extensive search. They are willing to shop out of their neighborhoods. Upper-class consumers use media information and shop at prestige stores. For products or services that are conspicuous ,reference groups have an important role in the purchasing process. Those reference groups that are face-to-face have the most impact on the purchasing process. The different types and uses of reference groups need to be understood , As an example ,one's neighbours are a membership reference group. However ,a retailer must distinguish between the use of neighbours as a reference group by suburbanites and the use by city dwellers. The suburbanite will follow his or her neighbours and know them much better. City dwellers are more independent and know little about their neighbours.
Retailer :Don't you think motives are very important in purchasing behavior?
Sociologist : Yes. Personality , motives , and performance are individual dimensions of life style that have an impact on purchasing behavior. A consumer's personality traits affect the purchase process. For an impatient person, the process is short. For someone with little selfconfidence, the process is long. Post purchase satisfaction is very important to a statusseeker. Consumers have different motives (reasons) when they buy products. Motives are critical when the consumer ranks alternatives and makes a final decision. Motives do change in different situations. A person's performance in various roles determines his or her social acceptance and influences the purchasing process.
Retailer ,Thank you very much. I think I've learned about the importance of life style.
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