HOTEL CLERK
Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.
OBJECTIVE:
To contribute developed customer relations and administrative skills to a challenging in a hotel.
To contribute developed customer relations and administrative skills to a challenging in a hotel.
SUMMARY OF QUALIFICATIONS:
- Developed interpersonal skills,having dealt with a diversity of clients,professionals and staff members.
- Detail-and goal-oriented.
- Function well in high-stress atmosphere.
- Knowledgeable on both EECO and APTEC computers systems.
CAREER HISTORY
1992-Present THE OLIVER HOTEL,Whitewater,KS
Hotel ClerkResolved guests' needs.Controlled reservation input utilizing EECO computer system.Handled incoming calls.Maintained daily reports involving return guests，corporate accounts,and suite rentals.Inspected rooms.
1992-Present THE OLIVER HOTEL,Whitewater,KS
Hotel ClerkResolved guests' needs.Controlled reservation input utilizing EECO computer system.Handled incoming calls.Maintained daily reports involving return guests，corporate accounts,and suite rentals.Inspected rooms.
1988-1991 WALDEN HOTEL,Walton,KS
Hotel ClerkTrained personnel.Handled telephone,international fax and telex bookings.Maintained daily and monthly reports tracking demands and guaranteed no-show billing.Utilized APTEC computer for inputting group booking and lists.
Hotel ClerkTrained personnel.Handled telephone,international fax and telex bookings.Maintained daily and monthly reports tracking demands and guaranteed no-show billing.Utilized APTEC computer for inputting group booking and lists.
1986-1987 WALDEN HOTEL,Walton,KS
Sales AssociateAssisted customers.Maintained stock.Opened/closed shop.Tracked best selling novels,and made recommendations to customers.
Sales AssociateAssisted customers.Maintained stock.Opened/closed shop.Tracked best selling novels,and made recommendations to customers.
1983-1985 BETHEL COLLEGE,North Newton,KS
Secretary
Responsible for general clerical duties.Resolved inquiries.Assisted in locating guest speakers.
Secretary
Responsible for general clerical duties.Resolved inquiries.Assisted in locating guest speakers.
EDUCATION
BETHANY COLLEGE,Lindsborg,KS
Bachelor of Science;Sociology,1983
BETHANY COLLEGE,Lindsborg,KS
Bachelor of Science;Sociology,1983
PREFERENCES
Furnished upon request.
Furnished upon request.
- Candidate's customer relations and administrative skills,essential in the hotel/hospitality field,are emphasized throughout the resume.
- Education is de-emphasized because candidate's work history is strong.
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