在社会发展不断提速的今天,道歉信的使用频率越来越高,道歉信可以帮助我们表示遗憾和歉意,表明愿意补救的愿望,提出建议或安排。你所见过的道歉信是什么样的呢?下面是小编精心整理的英文朋友纠纷道歉信,希望能够帮助到大家。
英文朋友纠纷道歉信 篇1
Dear Mr. Smith,
I am indeed very sorry that I missed the examination on International Business English Writing you gave last Friday. I feel awful about it and want you to know what happened that day.
I suddenly fell sick early that morning and my parents had to send me to the hospital. Please find enclosed a copy of the medical bill.
I sincerely hope you can understand my situation and accept my apology. I would appreciate your allowing me to take a make-up examination. I will come to your office during your office hour on Monday to discuss this possibility with you.
Once again, I apologize for any inconvenience caused.
Sincerely yours,
Wang Hua
英文朋友纠纷道歉信 篇2
Dear Ms Winston,
The purpose of this is to convey to you my sincere apologies for any inconvenience you may have experience last month with respect to the installation of your Internet high speed service.
I just returned from vacation this week and found your file in my in-basket. As soon as I reviewed your case it was clear that somehow your Jau. 20th request for a change in service had somehow slipped through the cracks. The only possible explanation I can give is that we have recently had a number of key staff changes, which might have resulted in your letter being overlooked.
Consequently, I have directed our installation group to contact you by the end of this week to set up a time convenient to you when they could go to your house and install your new router and make the necessary adjustments to your software.
Because of this serious oversight, and as a testament to our appreciation of you as out customer , we are going to provide you with your first three months of high speed service for free charge. There fore, your account will not be billed until June of this year.
Ms. Winston, let me assure you that what happened in your case is not typical of CableNet’s level of customer service. We continue to be committed to providing you and all of our customers with the highest standards of service in the industry.
If you have any questions please don’t hesitate to call me atX.
Yours in service
Tony
英文朋友纠纷道歉信 篇3
Dear Ms. Iwasaki,
Thank you for your positive comments regarding your experience while staying with the Westin Shanghai.
At the outset, please accept our most sincere apologies for the inconvenience caused. Kindly rest assures that your concern has been well taken and communicated to all concerned for immediate improvement. Ms. Iwasaki, as we’ve conducted a thorough investigation about all pinpointed issues you bought out. Please allow us to explain the outcome for your reference.
Upon your arrival, our agent failed to locate your reservation. We sincerely apology as our associate obviously mistakenly implemented the standard checking in procedure. The reservation for you and Ms. Hinako Muto were made early November, and never been d. We understand that you may requested the King Size room but actually we could not satisfy your
Mr. Cheung, Thank you again for giving us your feedback for it is only through such input from our value customers that we are able continuously improve our standards of service. We hope you will indulge us on this occasion and allow us to redeem ourselves by welcome you back in the near future.
May the year of the Rabbit bring you joy and prosperity.
Yours Sincerely,
Alfred Zhuang
英文朋友纠纷道歉信 篇4
Dear Mr. wang,
Greetings from the shanghai Huashan hotel!
First of all, I would like to apologize for the unpleasant experiences you had during your recent stay with us. I am most embarrassed to learn about the incidents and service shortcomings that you encountered. Our Senior Management team had discussed your comments in details in our daily meeting and shared them with all the concerned departments to ensure such similar cases will not happen again.
Mr. wang, we ask for your kind understanding and accept our most sincere apologies to you in this respect. I do hope your recent experience would not deter you from staying with us on your next visit to Shanghai and I would be glad if you would allow us the opportunity to show you the true Marriott hospitality.
As a gesture of goodwill and to allow us the opportunity to show you our true hospitality and hopefully to restore your confidence in our hotel; we would like to (offer you breakfast or afternoon tea).
Please do let me know when you plan to visit Shanghai again and I will be delighted and look forward to the opportunity to welcome you back to the huashan hotel again. Please let me know your thoughts and call me any time if I can be any assistant of you and I can be reached at X.
Yours Sincerely,
Alfred Zhuang
英文朋友纠纷道歉信 篇5
Dear Prof. Patent,
I am very sorry to inform you that I did not manage to complete the book report you assigned last week, due to a sudden illness falling upon me a few days ago. For the past few days I have been in hospital with a continuous fever, which has thus prevented me from any academic activity. I hereby submit the doctor's note.
I would be very much obliged if you could grant me another week for the task, as my health is turning better.
Hope you can understand my situation and accept my apology.
Yours faithfully,
Li Ming
英文朋友纠纷道歉信 篇6
Dear Susan,
I’m very sorry that I was out when you came to see me yesterday evening. I’m afraid I’d gone to the pub with some friends and didn’t get back until 12 o’clock. I wish I had known you were in Luoyang as you could have come with us. It would have been a good introduction to the night life! Anyway, I will call on you at 10 o’clock on Saturday morning at your hotel. We can have the day together, if you have nothing else planned? I’ll show you some of the places of interest that you may not have seen.
Please let me know if you will be available on Saturday morning.
Best wishes
Chen Cheng
英文朋友纠纷道歉信 篇7
Dear Mary,
I’m very sorry for not having replied to your July 6th letter sooner. When your letter arrived, I was in Beijing. As my secretary couldn’t forward it to me, it has been lying on my desk until I got back.
Thank you for all your news. It is good to know that your company has agreed to sign the contract to continue the cooperation with us. And we surely will have a bigger success in the near future.
Look forward to catching up and once again apologize for the delay.
Sincerely,
Tom
英文朋友纠纷道歉信 篇8
Dear mother:
Hello!
I'm sorry to hear that. Last Thursday, I tested for nearly 30 points, and I thought, "Oh, no, I'm sure I'll be hit by mom."! If you put it in your schoolbag, it will certainly be turned over! Well, let's play it by ear! When I got home, when I was eating bananas, my mother dug out the test paper from my schoolbag. I think the situation is not good, then fled into my room, my mother pursued, also entered my room. Mom shouted, come here!"!!!" I had obediently in the past, then, Eighteen Stages to Subdue a Dragon first metacarpal has pumped up my ass, suddenly a terrible pain with my body. When the second palm call, I instinctively good to block, block, but the mother went to get a coat hanger, and I think: finished, mother will send biao!" My mother like an arrow as rushed in, and then a beaten side dozen the side scold: "play! Play! Play! You know how to play in a day! "Mom cried when she was playing, and then mom ignored me for a whole day.".
Mom, I'm sorry. I'll study hard later and stop using all my mind to play. I won't let you worry any more. I saw my parents "not my servant" and "not for teachers and parents after reading" understand your intentions, I know, on my body, pain in your heart, the two hero of this book, there have been great changes in rural poverty came back before a king like treatment, record is twenty-fifth, now he is a modest, sensible child, learning in the top 11. I'm going to learn from him. Mom, I won't let you down! Definitely not!
Yours Sincerely,
Alfred Zhuang
英文朋友纠纷道歉信 篇9
Dear Frank:
I am terribly sorry to tell you that I have lost the valuable book you were so kind to lend me last week.
I read it everyday and intended to finish it next month. Last night when I came to my room, it was nowhere to be found.
I will try to recover it as soon as possible. If I fail to find it, I will get a new book for you. But I am afraid it can never take the place of the old one. Old books are like old friends. Once lost, they can never be replaced. They are connected with cherished associations which the new ones can never have. And for this irrecoverable loss, I am to blame. I was so careless with my things. This is a warning to me to be more careful in the future.
Yours truly,
Tom
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