如果是外国客户，那么就要写英文道歉信了，该如何写?以下为大家分享的是英文道歉信范文，希望对大家有所帮助。如果想了解更多内容，敬请关注CN公文站!
英文道歉信篇一：
Dear Mr. Li
It has been brought to my attention that upon checking in at China World Hotel on Jun 2, 1999 Your experience was one of difficulty.
I would like to express my sincere apologies for the poor attitude of our receptionist when she advised you of the error in your reservation. there is simply no excuse in her behavior as I assure you that the necessary action gas been taken to rectify the lack of service you should have receive.
Unfortunately there was an error in your reservation regarding your arrival date. I am unable to identify where the oversight originated through my investigation however I regret that you were inconvenienced.
Mr. Li, I do hope that I can assure you that your negative experience was an isolated incident, I look forward to welcoming you back in very near future so that we can restore your confidence in the product and service of Shangri-La China World Hotel. Please do not hesitate to contact me directly in business or pleasure bring you back to Beijing.
Sincerely,
Alfred Zhuang
英文道歉信篇二：
Dear Sir or Madam:
The Management of China World Hotel wish to extend its sincerest apologies for the inconvenience you were caused as we were unable top accommodate you on your arrival. This is not the normal manner in which we handle our guests reservation and we regret any undue inconvenience you were caused as result.
We hope you found the accommodation at Beijing international hotel on August 19 to be satisfactory. We regret that owing to your schedule of this visit, you were unable to return to our hotel on the next day. Kindly rest assured that we will endeavor to ensure that your future visit to us will be comfortable one.
Thank you for your kind understanding and we look forward to the opportunity to redeem ourselves y welcoming you back to China World Hotel soon.
With renewed apologies.
Yours Sincerely,
【如何写英文道歉信】相关文章：
英文的道歉信范本-道歉信01-05
英文的道歉信范文-道歉信12-29
道歉信英文5篇01-04
英文道歉信6篇12-31
英文道歉信(10篇)12-03
英文道歉信12篇11-27
酒店英文道歉信范本11-19
英文道歉信8篇11-19
投诉的英文道歉信11-19
道歉信标题英文3篇-道歉信01-04